Patient Rights & Responsibilities

At Medizone Nursing Services, we prioritize the health and well-being of our patients and their healthcare team, ensuring exceptional care and support.

Patient Rights

As a patient of Medizone Nursing Services, you have the following rights:

Privacy & Dignity

  • • Privacy while receiving care
  • • Dignity and respect while receiving care
  • • Confidentiality of information
  • • Personal safety and security

Information & Consent

  • • Informed consent
  • • Access to medical records
  • • Right to information about treatment
  • • Right to complain and seek fair solution

Care & Treatment

  • • Receive care from qualified providers
  • • Right to choose a care provider
  • • Right to terminate service upon dissatisfaction
  • • Right to respect special preferences

Treatment Rights

  • • Refusal of treatment (after consultation)
  • • Right to information about healthcare needs
  • • Right to respect spiritual and cultural needs
  • • Right to choose treatment options

Special Considerations

  • • Right to complain and seek resolution
  • • Right to fair treatment
  • • Right to quality healthcare
  • • Right to family involvement in care

Patient Responsibilities

As a patient, you also have important responsibilities to ensure the best possible care:

Information Sharing

  • Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and current health status
  • Communicate personal and physical needs clearly
  • Inform about any changes in health or service requirements

Respect & Safety

  • Provide respect, privacy, and safety to those providing care
  • Take care of personal belongings
  • Maintain a safe and clean environment for care

Treatment Compliance

  • Follow the prescribed and agreed treatment plan and instructions from the medical team
  • Take medications as prescribed and report any side effects
  • Attend scheduled appointments and follow-up visits

Financial & Support

  • Assure that financial obligations of care are fulfilled as promptly as possible
  • Ensure continuous availability of drugs/consumables required for treatment at home
  • Provide necessary support and cooperation to the care team

Questions or Concerns?

If you have any questions about your rights and responsibilities as a patient, or if you need to discuss any concerns about your care, please don't hesitate to contact us:

Contact Numbers:

+91 95805 94899

+91 87390 77780

Address:

C-04, Gayatri Nagar, Indira Nagar

Lucknow-226016, Uttar Pradesh, India