At Medizone Nursing Services, we prioritize the health and well-being of our patients and their healthcare team, ensuring exceptional care and support.
Patient Rights
As a patient of Medizone Nursing Services, you have the following rights:
Privacy & Dignity
• Privacy while receiving care
• Dignity and respect while receiving care
• Confidentiality of information
• Personal safety and security
Information & Consent
• Informed consent
• Access to medical records
• Right to information about treatment
• Right to complain and seek fair solution
Care & Treatment
• Receive care from qualified providers
• Right to choose a care provider
• Right to terminate service upon dissatisfaction
• Right to respect special preferences
Treatment Rights
• Refusal of treatment (after consultation)
• Right to information about healthcare needs
• Right to respect spiritual and cultural needs
• Right to choose treatment options
Special Considerations
• Right to complain and seek resolution
• Right to fair treatment
• Right to quality healthcare
• Right to family involvement in care
Patient Responsibilities
As a patient, you also have important responsibilities to ensure the best possible care:
Information Sharing
Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and current health status
Communicate personal and physical needs clearly
Inform about any changes in health or service requirements
Respect & Safety
Provide respect, privacy, and safety to those providing care
Take care of personal belongings
Maintain a safe and clean environment for care
Treatment Compliance
Follow the prescribed and agreed treatment plan and instructions from the medical team
Take medications as prescribed and report any side effects
Attend scheduled appointments and follow-up visits
Financial & Support
Assure that financial obligations of care are fulfilled as promptly as possible
Ensure continuous availability of drugs/consumables required for treatment at home
Provide necessary support and cooperation to the care team
Questions or Concerns?
If you have any questions about your rights and responsibilities as a patient, or if you need to discuss any concerns about your care, please don't hesitate to contact us: